Name: 5.0 cu. ft. Smart Front Load Washer with Load &amp; Go™ XL Plus Dispenser
Brand: Whirlpool
SKU: WFW9620HC
Price: 1528.99 USD
Availability: InStock
Rating: 3.82 (95 reviews)

Overview

Product Description

5.0 cu. ft. Smart Front Load Washer with Load & Go™ XL Plus Dispenser

Stay in control and connected from anywhere with a smart front load washer and the Whirlpool® app. Fill the Load & Go™ XL Plus dispenser with detergent and fabric softener once every 40 loads and get notifications when you're running low. And when you need help removing everyday stains, use the front load washing machine’s SteamClean option.

Load & Go™ XL Plus Dispenser

Skip steps with the Load & Go™ XL Plus dispenser. Simply add detergent and fabric softener once and skip refills for 40 loads. You'll even get notifications when it's time to refill.

Remote control with the Whirlpool® app

Stay in control and connected from anywhere. The Whirlpool® App lets you set, start or pause the wash cycle and track progress when you're away, so you can manage laundry day right from your smartphone.

Intuitive Controls

Let the washer guide you to the right cycle combinations or customize up to 35 of your own to get the right type of fabric care for whatever you're washing.

Touchscreen

Get instant access to the settings you use most with a touchscreen that learns, adapts and suggests customized presets based on your family's routines. Create and save up to 30 of your own favorite cycles for even more customized care.

Additional Features

Our Largest Capacity Front Load Washer at 5.0 Cu. Ft

Fit more in a single load with Our Largest Capacity Front Load Washer at 5.0 Cu. Ft.

Wash and Dry Option

Let the washer keep laundry moving for you by adding this option to select wash cycles. After washing ends, it uses hot air to tumble dry clothes right in the washer.

12-Hour FanFresh® Option

Keep clothes fresh for up to 12 hours after the wash cycle has ended. A built-in fan activates after the wash cycle is over, tumbling clothes for up to 12 hours so you can finish laundry when you're ready.

Steam Clean Option

Clean up after everyday light spills using only heat and 1-1/4 cups of water—no harsh chemicals or cleaners needed. Used periodically to clean light spills on the bottom of the oven, it keeps the oven clean and reduces the need for frequent self-clean cycles.

Sanitize Cycle

The Sanitize Cycle uses increased water temperature to eliminate 99.9% of common household bacteria.*

*Bacteria tested were K. pneumoniae, P. aeruginosa, S. aureus.

Quick Wash Cycle

Your small, lightly soiled loads will be clean in as little as 15 minutes with the Quick Wash cycle.

Cold Wash Cycle

Give your most vibrant colors the care they need with the Cold Wash cycle that adjusts wash actions and time, combined with gentle temperatures, to provide optimal fabric care.

Presoak Option

The Presoak option lets you skip soaking outside of the washer. Extra time is added in the washer before the wash cycle, which starts automatically when the option is complete.

Single Load Dispenser

Use the single load dispenser when you want to wash with a different detergent than the one currently in the Load & Go™ dispenser. Additional compartments for bleach and fabric softener make sure any additives get dispensed at just the right time during the cycle.

Smart Appliance

Care for your family from your smartphone or tablet.

Scan-to-Connect Technology

You don't need to be a tech expert to connect your new appliance. Simply open the Whirlpool® app, add your appliance and follow the guided experience to get up and running quickly.

Coming soon: Voice control with a compatible voice-enabled device

Coming soon: Automatically reorder your favorite laundry supplies so you never run out by connecting the Whirlpool® app with your Amazon account. Your device can track how much inventory you have on hand and ship you a replacement order when you're running low. Your family will always have the supplies they need when they need them.

Coming soon: Amazon Dash Replenishment

Match Washer cycle with Dryer cycle

Get the right kind of dry for your load. The Whirlpool® app will suggest the dry cycle that matches the wash cycle you used.

Enhanced troubleshooting

Get immediate support for quick solutions by using your smartphone or tablet to access troubleshooting videos within the Whirlpool® app.

Control Lock Mode

Use the Whirlpool® App on your smartphone or tablet to remotely disable the control panel to avoid unintended use.

Download & Go™ option

Get the right clean for your clothes by downloading specialty cycles from the Whirlpool® app for items like activewear, swimwear, sleeping bags and more with the Download & Go™ option.

Nest Learning Thermostat® Integration

Save the time you spend re-washing damp clothes left in the tub when you sync your smart washer with the Nest Learning Thermostat®. It learns when you're away and turns on the 12-Hour FanFresh® option so clothes stay fresh.

Smooth Wave Stainless Steel Wash Basket

Give clothes the care they need with the sleek pattern of the stainless steel wash basket that gently guides them.

Clean Washer with Affresh® Cycle

Get a notification to run the Clean Washer with affresh® cycle every 30 washes. Use an affresh® Washer Cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer.

Laundry Pedestals

Raise your washer for easier loading and unloading. Optional laundry pedestals also provide space-saving storage for detergent, fabric softener and other supplies.

An American company for over 100 years

Whirlpool Corporation started in 1911 as a small company in Benton Harbor, Michigan. Today we are a global home appliance business selling products around the world. We are proud of our American heritage and ingenuity that have driven innovation for over 100 years.

Expanded Finishes

Choose from traditional finishes like White and Chrome Shadow or elevate your laundry space with the rich, matte look of Black Shadow.

Height:

38-5/8”

inches

38-5/8 in

Width:

27”

inches

27 in

Depth:

33-1/4”

inches

33-1/4 in

Download Specs Sheet

Download Dimension Guide

Certifications

Energy Star Qualified

Prop 65

CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov.

Yes

Details

Internal Heater

Yes

Lid/Door Lock

Yes

Pedestal Options

WFP2715HBK, WFP2715HC, WFP2715HW

Stackable

Yes

Water Faucet

Controls

Automatic Temperature Controls

Yes

Control Location

Front

Control Type

Tap Touch

Electronic Display Type

LCD Screen

End of Cycle Signal

Yes

Feedback-Status Indicators

Add Garment, Control Lock, Detergent Low, Door Lock, End, Estimated Time Remaining, Fabric Softener Low, Sensing, Washing

LCD Touch Screen

Yes

Dimensions

Capacity

5 cu. ft.

Capacity IEC Canada

5.8 cu. ft.

Depth

33-1/4 in

Depth With Door Open 90 Degree

54-7/8 in

Gross Weight

250 lbs

Height

38-5/8 in

Minimum Height

38-5/8 in

Net Weight

240 lbs

Width

27 in

Interior Details

Advanced Vibration Control

Yes

Automated Dispenser

Load&Go™ Dispenser

Automatic Load Size Sensing Technology

Yes

Dispense System

Detergent, Fabric Softener & Bleach

Dryer Interior Light

LED

Eco Monitor/Efficiency Monitor

Fan Type

Fan Fresh®

Motor Drive Type

Direct Drive

Out of Balance Sensing

Yes

Washer Drum Material

Stainless Steel

Cycles

Number of Wash Cycles

Washer Cycle Selections

Bulky Items, Clean Washer with affresh, Cold Wash, Colors, Delicates, Drain & Spin, Heavy Duty, Normal, Quick, Regular, Sanitize, Towels, Whites, Wrinkle Control

Installation Considerations

Hoses Included

4ft 4in Drain Hose Included

Smart Compatibility

Connectivity

Amazon Alexa, Android, Google Assistant, iOS

Smart Appliance

Yes

Works With

App, Remote Access, Voice Controlled, WiFi

Modifiers

Delay Start

Yes

Number of Rinse Options

Number of Soil Levels

Number of Spin Speeds

Number of Wash/Rinse Temperatures

Number of Washer Options

Pre Soak

Yes

Spin Speed Selections

Extra Fast, Fast, Medium, Off, Slow

Temperature Selections

Cold, Cool, Extra Hot, Hot, Warm

Exterior Details

Lid/Door Swing

Left

Window

Yes

Electrical

Amps

Power Cord Included

Yes

Volts

120

Refinements

Features

Load & Go™ Dispenser, Smart/WiFi Enabled, Large Capacity Washers, Sanitize Cycle

Rated 4 out of 5 by mohall1032 from nice works as it should but won't hook to my wifi it is quiet and clean

Date published: 2025-05-09

Rated 1 out of 5 by Frustrated from Doesn’t clean well Doesn’t clean well at all The whites are not white.

Date published: 2025-04-22

Rated 3 out of 5 by Stan from Disappointed, but hopeful Disappointed, but hopeful - must buy extended warranty – washer and dryer may not last much past warranty. Unfortunately, Whirlpool has disappointed me upon delivery (what a letdown), then it got worse (feels unfair). Delivered October 2024, the washer & dryer booth look nice and have wonderful useful features. Both washer and dryer cabinets had either a gouge and light scratches; easily repaired with warranty service. Door failures on both washer and dryer. Each machine door has a clear plastic front cover to push through to select features/setup. The delivered dryer’s door cover was warped outward, causing the touch screen controls to not consistently detect touch. Also, the doors contain the wi-fi antennas, the washer randomly would drop wi-fi connection. From Oct/24 to March/25 both units had at total of FIVE door replacements; warped doors (& power supply), Wi-Fi, door latch. Although covered under warranty, at $800+ per door, this is untenable without a warranty. The doors obviously have design and/or production quality issues..? Must purchase extended warranty! Unfortunately, the machines may not last much longer than 5-7 years according to repair companies. It appears many “durable goods” now have planned-obsolescence, for company cashflow, instead of quality branding – like years ago. I purchased Whirlpool because repair companies and research praised Whirlpool (& Maytag) as the best and most reliable washer and dryers today. Now this gave me hope of 15+ years of longevity, which I had earlier with a Kenmore washer and dryer; these appliances had two or three repairs over 15+ years. During warranty repair services, it was explained to me to expect problems in first 5-7 years, then the machines are out of warranty and may not last much longer. Since at time of purchase I was hoping/expecting for 15 to 20 years of reliability, this is very disappointing, considering Whirlpool’s reputation is supposed to be very reliable. Other problems. I’m extremely surprised and disappointed the dryer’s moisture sensor is unable to completely dry normal jeans, whether it’s a full-load, half-load, or partial-load. The jean’s waist, pockets, and top area are all still moist no matter the dryer sensor setting; only the legs are dry. Only a timed-dry setting will get jeans totally dry. Again, very disappointed! When the dryer is run empty or drying clothes, it is surprisingly noisy; however I had to live with it. The repair service said this noise was normal for this dryer; the noise was because of the felt between the drum and the cabinet metal. I was very disappointed because my last dryer was very noisy. Good news though, the paired washing machine is much quieter, especially considering it has a lot more going on, including water sloshing around with clothes and a spin cycle! The digital features and smartphone connectivity are nice, but the setup is surprisingly difficult and not intuitive. The washer could not find the wi-fi, even though the dryer next to it could. Wi-fi setup requires way too many steps, resets, and hard resets by unplugging the machine, NOT easy when the plug is on a wall behind a large appliance! I’ve setup several wi-fi routers…they’re easier to setup in a mesh network than this washer and dryer. It was also not fun, once the door was replaced by the repair service, to reset-up the networking. Why not use the smartphone app to re-setup, scanning a new QR code and remembering the network settings communicated to the appliance using Bluetooth (or some other way). Many more resets, including a hard reset (unplugging it from the wall), allowed it to reconnect to my network, after almost 30+ minutes of frustration, like the original setup. Thankfully, after a third door replacement, everything now fully works, though I had to setup the wi-fi three times for it to work. If the washer and dryer are both setup on the same network, once a washer load finishes, the dryer should automatically know what was washed and allow you to touch a setting on the dryer when it’s turned on or within the smartphone app. Instead, you get one opportunity to notice the alert on your smartphone, to have the dryer auto-setup for the wash load just completed. This is so frustrating. I want it to be a standard feature that the washer always communicates to the dryer what was just washed. I would hope a software update could solve this as their devices are on the same network. Overall, the washer and dryer look great, have needed features, and the washer cleans well and we love the auto-dispensers. We just hope these machines last longer than 15 years and we don’t see a repair service again for at least 10 years.

Date published: 2025-03-29

Rated 1 out of 5 by Donald from broke immediately after installation It ran two loads of clothes then broke one day after installation; still waiting on a replacement part with no ETA; using the local laundromat while waiting on the repair

Date published: 2025-02-26

Rated 1 out of 5 by valentinoboxer from Horrible, horrible, horrible. I cannot emphasize how much I hate this washer. It is 3 years old. I just slipped and fell on detergent that had leaked all out of the drawer onto the floor. I have replaced the door/touch screen two times in two years. I had to buy an extended warranty to get the washer replaced once. I have replaced the detergent drawer (both bottom and top) twice. It has leaked water from the bottom more times than I can count. I am now buying a whole new set and having this trashed. It is beyond frustrating and such a waste of money.

Date published: 2024-09-25

Rated 5 out of 5 by Yazzy from Great Washer I bought this about a month ago with the dryer and absolutely love it! Works great and delivery was on time and they did great. Be smart fabric dispenser is so convenient, and the features and options work wonderfully and it's very simple to figure out.

Date published: 2024-06-06

5.0 cu. ft. Smart Front Load Washer with Load & Go™ XL Plus Dispenser Reviews - page 2

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