Automatic Subscription Charges
You authorize us to automatically charge your default payment card at then-current prices for your subscription orders. We will send you an email before each order with order details and the amount you will be charged. We will continue placing your subscription orders and charging your payment card until you cancel.
Item prices are subject to change. The price you paid for your first order is not guaranteed for future subscription orders, which will be charged at the current price at the time your order is processed.
Rescheduling and Cancellation
Your subscription orders will continue until you cancel or change them. You can view and manage your subscription, including to cancel or change the frequency of your subscription order, by visiting the My Account section of this website. The My Account section also indicates the date by which you must submit changes or cancellations — after that date, changes will not affect orders in progress, but will apply to later orders.
We reserve the right to cancel a subscription or part of a subscription for any reason, including product availability, pricing discrepancy, or errors.
We may offer promotional discounts for water filter subscriptions. Some discounts may apply to your initial filter as well as automatic refills, but review offer terms to determine whether a discount applies only for an introductory period (such as the first filter only). Unless otherwise indicated, discounts are taken off the regular sale price excluding taxes and shipping. Unless otherwise indicated, discounts shown on this site are available only for new subscription orders placed on this site. All discounts are subject to change at any time without notice, including while your subscription is active.
We ship using FedEx or UPS. Shipping normally takes between 4 to 10 business days, but may take longer for outlying areas.
Returns are subject to the Return Policy available on this website. See Return Policy
If your shipping address is in a state that requires us to collect sales tax, your subscription orders will be subject to tax at the appropriate state and local rate.
You can call 1-800-442-9991, Monday–Tuesday 8am–8pm, Wednesday–Friday 9am–7pm or Saturday 8am–4:30pm (all times Eastern), or Contact Us to get more information about your subscription or to make changes to your subscription. You can also reach us by mail at Whirlpool Corporation, 553 Benson Road MD 8010, Benton Harbor, MI 49022.