Water filter subscription program
Put clean, fresh-tasting water and ice at your family's fingertips.
Save on every shipment
You'll receive discounted pricing and FREE shipping on each replacement filter.*
The correct filter, right on time
You won't have to remember which filter to reorder. Your subscribed filter will arrive automatically at the interval you specify.
You're in control
Update your filter frequency directly from your account page. Or, cancel before your next renewal date to avoid future charges.
The benefits of filtered water
Clean, fresh water for your family
Change your water filter to protect against1:
99% of Lead2
Frequently asked questions
Log in and cancel your subscription. This info can be found under “My Subscriptions” under “My Account.” Click here to visit Owners Center.
Having issues cancelling? Call our customer service team at 1-800-442-9991 and they will walk you through how to cancel your subscription online.
Not at this time, but we are working on improvements.
You may cancel your subscription any time before the Next Refill Date listed on your Account page under Subscriptions.
In this case, your subscription will be paused for up to 30 days. During that time, you may update your credit card information through your account page as needed to continue your subscription. After the 30-day pause period, your subscription will be canceled if you do not provide a valid credit card.
Your replacement filter will ship once stock is replenished, up to 29 days after the initial ship date. After 30 days, you will need to start a new subscription. In the event that your filter is discontinued, you may create a new subscription with the new replacement filter model.
Your address and payment information can be changed by accessing your Account and navigating to the appropriate section.
If you would like to start receiving a different filter, you will need to cancel your existing subscription and start a new one.
Call 1-800-442-9991 any time between Monday–Friday 8am–6pm (EST).
Or, you may Contact Us online.
You may also mail your questions to us. Address all correspondence to Whirlpool Corporation, 553 Benson Road MD 8010, Benton Harbor, MI 49022.
How to subscribe
Please review the following, which has important information about your subscription.
These terms are subject to change and apply to all items in your subscription order.
Automatic Subscription Charges
You authorize us to automatically charge your default payment card at then-current prices for your subscription orders. We will send you an email before each order with order details and the amount you will be charged. We will continue placing your subscription orders and charging your payment card until you cancel.
Item prices are subject to change. The price you paid for your first order is not guaranteed for future subscription orders, which will be charged at the current price at the time your order is processed.
Rescheduling and Cancellation
Your subscription orders will continue until you cancel or change them. You can view and manage your subscription, including to cancel or change the frequency of your subscription order, by visiting the My Account section of this website. The My Account section also indicates the date by which you must submit changes or cancellations — after that date, changes will not affect orders in progress, but will apply to later orders.
We reserve the right to cancel a subscription or part of a subscription for any reason, including product availability, pricing discrepancy, or errors.
We may offer promotional discounts for water filter subscriptions. Some discounts may apply to your initial filter as well as automatic refills, but review offer terms to determine whether a discount applies only for an introductory period (such as the first filter only). Unless otherwise indicated, discounts are taken off the regular sale price excluding taxes and shipping. Unless otherwise indicated, discounts shown on this site are available only for new subscription orders placed on this site. All discounts are subject to change at any time without notice, including while your subscription is active.
We ship using FedEx or UPS. Shipping normally takes between 4 to 10 business days, but may take longer for outlying areas.
Returns are subject to the Return Policy available on this website. See Return Policy
If your shipping address is in a state that requires us to collect sales tax, your subscription orders will be subject to tax at the appropriate state and local rate.
You can call 1-800-442-9991, Monday–Friday 8am–6pm (EST), or Contact Us to get more information about your subscription or to make changes to your subscription. You can also reach us by mail at Whirlpool Corporation, 553 Benson Road MD 8010, Benton Harbor, MI 49022.
- Water filters are independently certified for look and taste, health effects and emerging contaminants. While some filters do not qualify for all contaminant categories listed, select Whirlpool® approved filters do. Contaminants reduced by this water filter are not necessarily in all users’ water. Filters are tested and certified by NSF International against NSF/ANSI Standards 42, 53, and 401 for the reduction of the specific contaminants listed on each filter’s Performance Data Sheet.
- Certified by NSF International to remove 99% of lead at pH level 6.5. Reduction may vary based on your water’s pH level. Contaminants reduced by this water filter are not necessarily in all users’ water.
- 6.9 oz size bottle. Based on cost of 1 water filter at $49.99 and $375 for 1,500 water bottles at $.25 a bottle.