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Customer Reviews
Rated 1 out of
5
by
BDalin from
Tears Your Clothes Apart
The water sensor only allows enough water to barely cover the clothes. This causes way too much friction for the wash and rinse cycle and leads to twisting your clothes up and tearing the hems out of towels. I was wondering for a while what was causing this and finally figured it out. To prevent this you must hang around while it is filling with water and when it starts to wash without more water filling, lift the lid and trick it into adding more water. The rinse cycle does not release the fabric softener fully which creates a mess with the wash stopping to find dripping blue softener running down the side of the agitator. I HATE THIS MACHINE, HATE IT!!!!!
Date published: 2014-02-12
Rated 1 out of
5
by
87sheilaT from
Not happy
hi, I am a mother of 2 boys and a husband,the boys play sports and my husband has an outside job. This is the worst washing machine I have ever owned! Clothes DO NOT get clean and do not smell clean. I use a top rated he detergent so that isn't the problem nor do I overload the machine. I am 45 years old and know how to properly operate appliances. I can testify that less water and no agitator does not work on the average families need of clean clothes. Sorry whirlpool but that's how your machine works for my family.oh yeah if you forget to add an item of laundry and have to wait on the lid to unlock DON'T be in a hurry!
Date published: 2013-06-23
Rated 3 out of
5
by
gtimes2 from
Lasted 2 1/2 years then died!
Purchased in Oct 2011 from Lowes. Thankfully we purchased the 2 year extended warranty for $50 which gave us 3 years warranty. Computer crashed and it cost more to repair than to replace so our warranty is paying us what we payed for it to replace it. Now I'm researching for a new machine and having a hard time. Most important features for me are a delicate cycle, rinse dispenser and easy to use. Don't know if I want to trust Whirlpool again, or do I go for something that will die again in less than 3 years to get another new one!? Never liked the locking lid feature and always felt that the HE version gave us clothes that weren't all that clean. Also, it is very noisy.
Date published: 2014-03-11
Rated 4 out of
5
by
Angie80 from
There is a good variety of wash options
I've had this washer for a little over 2 years. It has worked well for a family of 3. A bolt was not tighten properly in assembly or either came loose on it's own after nearly 2 years of use which caused an awful noise when agitating. Soon after it quit agitating but the bolt has just loose on the pully on the bottom of the drum. Properly tightening the bolt fixed the noise problem and has agitated fine ever since with no problems.Overall a good quality washer for the price. I like that even though the lid locks it has a pause button so that you can add more clothes that you may have forgotten.
Date published: 2013-11-04
Rated 3 out of
5
by
dipstick from
Nothing to shout about
I wanted a machine that still had an agitator so went this one as it was one of the few that still had one. Takes longer to do a load of wash than my old Whirlpool washing machine and I don't think the clothes are getting as clean. I also don't like having to unlock the machine if I happen to forget an item. Noise level is bearable when not in the room but plenty loud if you have to stay in the room while machine is running. It does a great job of spinning out the water thus shortening the drying time by quite a bit. If you want a machine with an agitator, this one is alright but not perfect.
Date published: 2014-10-27
Rated 1 out of
5
by
Clint902 from
The most dissapointing piece of junk I've bought in my life!
First off, the machine won't start without any clothes in it. Once the clothes were in, I pushed the button and heard some horrible noises coming from it for like 10 minutes then I heard the water running then more noise. The thing shakes like crazy while in the spin cycle. I timed it and it took 1 hour and 10 minutes to finish washing my clothes. This is unacceptable! I'm returning the machine because I just don't want this piece of junk in my basement. By the way, I don't need a sensor to figure out how much water to put in the tub. An hour and ten minutes to wash a load??? Unbelievable!
Date published: 2012-02-20
Rated 5 out of
5
by
kntuck1124 from
Great Toploader
Inharted this when my mother passed, she had praised it after she got it about 12 moths ago. I can see why, it is quiet, gentile on delicut items, but tough on heavly soiled and bulky items. I washed one item that had a tissue accidently lest in it - and the tissue was not torn! I've also done quilts and pillows, botrh came out very clean. The super high speed spin cuts down on dryer time.Only issue I have is not being able to reset to a particular point in the cycle when you add a piece to a wash in progress. You can only add it at the current point or start the entire cycle over again.
Date published: 2013-02-07
Rated 1 out of
5
by
Annette24 from
Does not clean nor rinse clothes properly. Does not rinse de
I had a prior whirlpool washer for 27 years and loved the quality and performance, That is why I bought another whirlpool. I will never buy this brand of washer ever again. The sensor machines are terrible. It does not add enough water to the washer to move the clothes around in the washer nor does it wash or rinse the clothes properly. I have tried several name brand detergents but my white clothes are now coming out of the machine very dingy and dirty looking. I hate this machine and only wish I would have never bought a sensing washer. I wish I could throw away this machine and not even donate it to anyone. Very poor quality machine. DO NOT EVER BUY A SENSING WASHER. HATE HATE HATE this machine.
Date published: 2013-11-02
Rated 1 out of
5
by
Anonymous from
Horrible
I bought this washer, and 1 1/2 years, it broke down. I paid $85 for a repairman to diagnose the problem. He said it would be $249 to fix the problem--it was the actuator. It would not agitate. So i found that if I set the timer after wash and rinse, and kept pressing the start button, it would eventually agitate. Then it started chewing holes in my towels. A few months after that, the lid lock broke. I am very careful with my things, I have never had such a terrible washer. Worse washer ever. My last washer was also a Whirlpool, and I loved it. But after this Whirlpool washer, don't think I will ever buy another. This is the first review I have ever written. But I thought that buyers should be aware.
Date published: 2017-03-10
Rated 3 out of
5
by
greanbean from
strange noises, but does the job well
This washer works very different than our other washer we replaced it with. The washer seems much smaller, but when you put clothes in it is just as big as my "high capacity" washer drum. It makes strange noises when it washes and makes interesting noises throughout. The computer locks the door after it fills and took some adjusting. I push the button and it lets me in the tub. I have had some problems when I want to soak my clothes with it draining. Overall, it has been a good buy. The machine does clean our clothes well. This ended up being a good bargain.
Date published: 2014-08-01