Rated 5 out of 5 by NurseB from The Perfect Addition! We upgraded our washer/dryer mostly for cosmetic reasons as we're remodeling our laundry room. However, we've been beyond happy with the performance of this unit as well! Not only is it sophisticated and stylish, it gets my laundry far cleaner than our other washer (which I thought worked fine) and is totally customizable. It's also surprisingly quiet. Our only complaint would be the way it plugs into the outlet at a 90 degree angle, which limits how far you can push the unit back up against the wall. A shorter plug or a different angle would work better. For now we're using a flat extension cord with rotating plug to gain a few more inches.

Date published: 2017-01-17

Rated 5 out of 5 by Leominster MA from Very pleased overall So happy with the service at Whitco of Spencer, MA. Washer delivered on time. Works fine. The drum light feature is not easy to activate. Had to call for service. Now working but very tentative. One major issue is the lack of a timely response the first time we called with this question. We had to leave a voice message with our number but they called back so late that we could not be reached. The second attempt was more successful as I could stay on the line until they answered. Is that agood sign if they cannot handle the call volume? Too many problems? Not adequate staffing to handle the call load? Thank you!

Date published: 2018-01-28

Rated 4 out of 5 by High Altitude Golfer from Inconvient Detergent Loading This is a quality product and works well with intuitive controls. We purchased it with a support pedestal that makes loading/unloading more ergonomic. However, this ergonomic advance comes at a disadvantage that should be noted by perspective buyers. The pedestal raises the detergent, conditioner, bleach pull-out door to an inconvenient height. Further more, the drawer itself seems to be quite flimsy and we are concerned that placing any weight upon it when pouring liquid detergent, conditioners, or bleach directly from the bottles could break the door or its track. Whirlpool makes great products - they should have thought this design through better

Date published: 2018-11-04

Rated 4 out of 5 by Anonymous from Nice appliance- noiser than I would like There is much to love about this washer. The wash and spin cycle is much quieter than my previous Whirlpool top load. That said, the drain cycle (pumping out water) is rather noisy and seems to sound like a major vibration; perhaps just the pump noise. I've isolated all the water lines (multiple as one goes from a Y to the dryer for steam) to insure it is not those stainless lines that are vibrating against the back of the washer; but the noise appears to come from inside the washer. Short of that, this would get a 5 star.I really like the "load & go" feature not having to reach for detergent each time.Marking "quality"; but unsure as it is still new

Date published: 2017-03-28

Rated 1 out of 5 by Davis5 from Computer board shot after 18 months While I understand that the company warranty does not cover certain things, it is unacceptable to have to replace a CCU board in under 2 years of use. We are looking at a $375.00 part that is not covered on a newer model machince...including labor, tax, etc., we are looking at a $600 repair on something that is less than two years old. We have a GE that is 15 years old that is dedicated to towels, sports equipment, jerseys, dog blankets, and other heavy duty use -- it runs beautifully! The Whirlpool does lighter duty delicates and basic every day laundry, not including bulky towels!! We send items like comfortors to the dry cleaners. This is totally unacceptable. Purchased from Ferguson Enterprises...perhaps they have an answer.

Date published: 2019-06-13

Rated 3 out of 5 by Elena B from Not Impressed Recently purchased new set to replace front load Whirlpool that was about 10 years old. Nothing special...lots of bells and whistles that really aren't needed. I don't like the load and go feature....clothes don't come out smelling as fresh as with the previous Whirlpool washer where you controlled how much detergent went in to the machine. Also, there is a drain indentation in the bottom of the gasket that I assume is supposed to drain the water off the gasket and back into the washer. It doesn't work as the water still sits on the gasket; so I have to wipe down the gasket each time.

Date published: 2017-02-22

Rated 1 out of 5 by Jffmart99 from Mold growing in detergent tray I’m having allergic reaction to clothes because of the mold growing in the load and go trap. It’s gross, cleaning it very hard.

Date published: 2019-03-24

Rated 1 out of 5 by Anonymous from Mold! Unsafe, do not buy My family has had this machine for 3 years. After about 8 months of having it, we noticed large amounts of mold growing in and around the dispenser tray. Under whirlpool warranty, they came out, told me it was common, and that it was my job to air out the tray and the drum to prevent mold. I was very upset by this. Since when is it my job to make sure my machine doesn't grow mold???? Their only solution was to replace the tray. With the dispenser tray open after every wash, and the drum door open after every wash, mold still grows. We just keep cleaning it out hoping it would not come back. Fast forward, three years later. Still mold growing and now the soap dispenser doesn’t work. Soap is not being dispenser. The warranty company came out and told us all the tests are showing up great. In other words nothing is wrong. The tech suggested replacing some parts to handle the mold. We are waiting to hear if that goes through. The bottom line, Shame on you Whirlpool. Your immediate response to mold should have been an automatic unit replacement. Obviously something is defective. We are very disappointed. After buying all new whirlpool appliances three years ago throughout the whole house, we thought we would be respected and treated fairly. My hope in this review... letting consumers know this model is not safe, and letting you know that whirlpool does not have great customer service. Whirlpool, if you read this, I really hope you reply. We need a new machine! This is not safe for my family.

Date published: 2019-07-20

Rated 3 out of 5 by The Buckeye Runner from So far so good I purchased the W/D set about a month ago. The original washer was swapped out after 10 days because the water pump was not getting enough volts to function/push the water out. The replacement seems MUCH louder than the original. Everything works fine BUT I tried to wash a thick floor mat and it is unable to spin it dry...I even ran the drain/rinse option 3 times! I purchased Whirlpool because my Duet front load W/D lasted over 11 years & I loved it. In fact, my old set had a "Active Wear" setting I LOVED but this one does not have that option--Design FAIL! It's probably too early to accurately rate the washer, but I will give it 3 stars today. I would only recommend purchasing if it's on sale.

Date published: 2017-03-21

Rated 1 out of 5 by michael21288 from Mold incubator Have had this washer for just over 4 months now and have had to clean the detergent tray 4 times now! It is ridiculous that they can't dry it out better...

Date published: 2017-11-17

4.5 cu.ft Front Load Washer with Load & Go™, 12 cycles Reviews - page 2

Dimensions

Capacity

4-1/2

Depth

33-5/16 in

Depth With Door Open 90 Degree

52-3/4 in

Height

39-3/4 in

Maximum Height

39-3/4 in

Minimum Height

38-3/4 in

Width

27.0 in

Appearance

Window

Yes

Details

Dispense System

Detergent, Fabric Softener & Bleach

Drum Material

Stainless Steel

Hoses Included

No

Interior Light

Yes

Suspension System

2 Springs 4 Dampers

Controls

Automatic Temperature Controls

Yes

Location of Controls

Front Panel

Cycles and Options

Number of Wash Cycles

12

Configuration and Overview

Size

27 in

Certifications

Energy Star® Qualified

ENERGY STAR® Certified

Electrical

Power Cord Included

Yes

Features

Pedestal Options

Yes

Sound Package

No

Stackable

Yes

Energy

Annual Energy Usage [kWh]

89.0

Exterior

Lid/Door Swing

Left

Modifiers

Delay Start

Up to 12 hours

Number of Soil Levels

4

Number of Spin Speeds

5

Pre Soak

30 minutes, 60 minutes, 8 hour

Rinse Temperature

Cold

Soil Selections

Extra Heavy, Heavy, Normal, Light

Spin Speed Selections

Extra Fast, Fast, Medium, Slow, Off

Temperature Selections

Cold, Cool, Warm, Hot, Extra Hot

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