Rated 2 out of 5 by AGJ1983 from Not working WE bought this 10 days ago and it does not heat up. I spoke to a very nice technician on April 30th. We agreed it might be the heating element and he was suppose to send a test kit that was due to arrive this past Friday, it did not. I understand your policies but can you guys just send someone to repair it our replace it. We bought it at Best Buy, we did purchase their warranty but they said that we must deal with you, since it still under your one year warranty. Please help me out. I can't give you a rating until I see it perform. I don't think it's fair to give ratings of 1 because I haven't used it.

Date published: 2019-05-06

Rated 2 out of 5 by megin from Heat element didn't work and bad service We bought this 2 weeks ago, delivery was a week out which was okay. The dryer started when the delivery person pressed the start button and they left. Shortly after I found that it didn't have heat to dry the clothes. After hours on the phone with Whirlpool and Home Depot they couldn't get us a replacement unit for another week. The replacement seems to be working okay but I would have picked a different brand and a different place to purchase if I knew how poorly it was going to be handled. Whirlpools response was to the effect that as consumers we know this must be frustrating. And partnering with companies that take a week to get a brand new broken unit replaced is bad customer service on all parties.

Date published: 2018-05-09

Rated 1 out of 5 by wobrien4 from DOES NOT WORK AND CANT GET AHOLD OF WHIRLPOOL First time using it, we were drying sheets and it started to smell like something was burning on the inside. A thicker, white, smoke/steam that wreaked of a burning smell was coming out of the exhaust. I immediately shut off and removed the sheets. There was no plastic wrapping or anything remaining on or inside the dryer. Although the dryer was registered, I have not been able to get Whirlpool to fix or assist. WOULD NOT RECOMMEND THIS DRYER OR THE WHIRLPOOL BRAND! This dryer was a purchase for my first house which we just moved into and we cant dry our laundry.

Date published: 2020-03-24

Rated 4 out of 5 by jjamesge from Wonderful dryer Has the capacity and features I was looking for. I love the performance. I gave it four stars because while I am ultimately happy with the purchase, I definitely wish I had known that side vents could only be adapted after purchase by a professional installer which results in extra cost.

Date published: 2018-11-07

Rated 5 out of 5 by JB125 from Love it! I’ve been using this dryer for a few weeks now, and so far it is great! It can fit a lot and dries large loads of towels very well. I never had a hamper style opening dryer before, so I was a little concerned about being able to reach to the back to get the clothes out, but it is not an issue. There are many different settings to choose from and the touch screen buttons are very nice. It is generally quiet while it’s running and the ‘done’ chime is loud enough to hear around my house.

Date published: 2020-06-24

Rated 2 out of 5 by Quality searcher from Louder and less effective than I had hoped I have had my dryer for about a month. I bought the dryer and its companion washer to replace a 19 1/2 year old Kenmore set. My two "disappointments": 1) The machine is loud and it can be heard and vibration felt even on the floor above the machine. 2) Drying "by direction" never dries the items fully. I wind up having to repeat the program or just choose Timed dry at what one would think is a heat level too high for the fabric. It makes me feel like my clothes are in the dryer for a longer period than with my prior dryer and I using more fuel. Had I known item (1) I would have gladly chosen to pay more for a machine with a higher sound insolation and (2) I would have tried to find a machine that calibrates heat and time more accurately. My rating of the companion washer is no more than average.

Date published: 2020-04-24

Rated 4 out of 5 by Keleka from I like it! Prior to buying this dryer, I had a Whirlpool that was 18 years old and still worked. It was not until year 17 that I had to do a fix and that was just for the belt. However, I wanted to upgrade and have a matching set. I did some research on other models and even read the reviews on the consumer book, which led me to purchase this particular model. Thanks to the screen, I at least know how long the cycle will take so I can time it and check on it when it reaches that time period. A couple of things that I can think to say that may be bad, but still good, is that it seems very high tech to me and a couple of times it did not dry my beddings fully; they were still damp. But I think that might be due to not picking the correct settings. Nonetheless, I love my new Whirlpool dryer and I could not be happier.

Date published: 2018-04-18

Rated 1 out of 5 by BMike from Terrible experience I bought this washer and dryer set. The controls are nice. They look amazing. The washer works wonders and I was very excited to get the set. The dryer however did not work at all from day one. It powers up and all the buttons work, but there is no heat at all. I tried different heat settings and color settings. I even tried "sanitize" which maxed the heat settings. Still got no heat at all. Great looking set, bad customer service (not whirlpool customer service)

Date published: 2019-02-07

Rated 5 out of 5 by JGSCIL from Love the features. Very happy with the machine. Really like the wrinkle guard.

Date published: 2018-10-30

Rated 2 out of 5 by KPDetroit from Standard Dryer We received a new Whirlpool dryer. When we started to use it we were surprised how loud it was and noticed the top could be lifted up from the base (day 1). We called Whirlpool and after a lengthy conversation they agreed to replace the dryer. We are glad they offered to replace it, they should have, and I don't know why they pushed back at first. The replacement dryer is much quieter.....Thank you. Overall it seems to work well but I don't like the fact that the front door pulls down. Our prior dryer had a door that moved to the side which was easier to get the clothes in an out. Having the door move down in front of the opening makes it harder to get the clothes in and out. Overall the replacement dryer seems to work well. Its too bad Whirlpool sent out a defective dryer to begin with. But we were glad they agreed to replace.

Date published: 2018-09-13

7.4 cu.ft Top Load HE Gas Dryer with AccuDry™, Intuitive Touch Controls Reviews - page 2

Dimensions

Capacity

7-2/5

Depth

30.0 in

Depth With Door Open 90 Degree

43-1/4 in

Door Opening Height

15.00 in

Door Opening Width

23-9/10 in

Height

39-11/16 in

Height To Top Of Cabinet

36-11/16 in

Width

27.0 in

Configuration and Overview

Flat Back

No

Fuel Type

Gas

Appearance

Door Style

Hamper

Reversible Door

No

Window

Yes

Controls

Automatic Temperature Controls

Yes

Location of Controls

Rear Panel

Details

Automatic Dry Control

Yes

Drum Material

Powder Coat

Drying Rack

No

Heating Burner BTU

20000

Interior Light

Yes

Lint Screen Location

Front

Moisture Sensor

Yes

Secondary Lint Filter

No

Cycles and Options

Cycle Time Remaining

Yes

Lint Filter Indicator

Yes

Number of Temperatures

5

Ventilation System

Long Vent

No

Maximum Vent Length

64

Certifications

Energy Star® Qualified

No

Electrical

Power Cord Included

Yes

Features

EcoBoost™/Energy Saver

No

Pedestal Options

No

Sound Package

No

Stackable

No

Modifiers

Number of Dryness Levels

4

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