Whirlpool^® Connected Subscription 

You'll get Whirlpool brand smart features and capabilities, including the ability to start, pause and track progress on laundry cycles when you're away. Plus, get access to troubleshooting, tips, favorites, assigning laundry tasks to family members, cycle history, specialty cycles, step by step pretreating and more.

Get the first six months free—no credit card required. Then, pay just 99¢ a month per appliance. Cancel anytime.

In the app, select Add appliance to get started. Step by step guidance will help you get connected and start the free trial.

Your free trial lasts six months, beginning when your appliance is first connected to WiFi. Free trials are only available for new connected appliances and cannot be used by subsequent owners. 

Your free trial end date will be shown to you in your Whirlpool^® app. 

Among Whirlpool^® washers and dryers with smart capabilities, top load models require a Connected Subscription while front load models don't.

Models that require a Connected Subscription:
Washers - WTW6120H, WTW7120H and WTW8120H
Dryers - WED6120H, WED7120H, WED8120H, WGD6120H, WGD7120H and WGD8120H

Models that don't require a Connected Subscription:
Washer - WFW9620H
Dryers - WED9620H and WGD9620H

Each subscription covers either qualifying smart washers or smart dryers. If you would like to enable smart features on both your qualifying smart washer and smart dryer, you will need two subscriptions.

Yes, you can use your Connected Subscription on multiple devices—as long as all devices log into the Whirlpool^® app using the same user account.

To cancel your Connected Subscription, check under your phone's subscription account settings. Additional instructions are available from Apple and Google.

You must cancel your paid Connected Subscription at least 24 hours before the end of your current billing period to avoid being charged for the next billing period. After cancellation, you will have access to your subscription features through the last day of your current billing period.

Use the contact info below if you have questions about cancelling.

Yes, your paid subscription will autorenew month-to-month, with no action required by you, until you cancel. Your app store (like the App Store or Google Play)⁴ will simply bill you each month, like any other app subscription.

Check your phone's subscription account settings. Additional information is available from Apple and Google.

Update your payment preferences within Google Play or the App Store⁴.

If you are a Free Trial user, or if you have questions related to your appliance or its smart features, please call the Whirlpool Customer Experience Center at 866-698-2538. For questions related to your subscription payments or cancellation of a paid subscription, please contact Apple or Google support.

For more details about your connected appliance and Connected Subscriptions, please see the Subscription Terms within your app's Terms of Use.