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Reviews
Rated 1 out of
5
by
Tony from
Another Victim of Wire Harness Design Flaw
Sadly I'm yet another victim of the fundamental design flaw with the wire harness at the bottom of the freezer door. In our case, so far it's only stopped the motor that powers the ice dispenser in the door, but per Whirlpool's own factory-authorized repair reps, it's only a matter of time before other wires will sever and the whole freezer will stop. The "fix" is to replace the whole door at a cost of ~$1000 parts and labor, about 2/3 the original cost 4 years ago. They offered me 40% off a replacement model, but it drop down to 20% for anything on sale, and guess what, every one of the refrigerators is on sale, usually $100 off or so. So basically they want me to buy a full replacement refrigerator at a 20% discount. Hopefully they have corrected this design flaw in the latest versions of this model, but I would never buy another Whirlpool product again. I wanted to be patriotic and buy American, but Whirlpool does not represent true American corporate ethics or they would have issued a recall for this design flaw and would cover the repair or replacement cost regardless of whether the unit was under warranty or not. I would not recommend buying Whirlpool based on how they have handled this issue. It's truly shameful. Given that many people have reported the issue here and Whirpool has done nothing, there is the basis for a potential class action lawsuit. I just searched online about what it would take to do that and there is no minumum number required to file such a suit but generally courts want to see at least 15 affected customers willing to sign on. Given how many are on this website alone, if there's a way for us to connect with each other, it might be doable. I hate to see them get away with making their customers shoulder the cost for what is clearly an engineering design issue. Hopefully that person no longer works there.
Date published: 2022-06-16
Rated 4 out of
5
by
Don4545 from
Works well....most of the time.
The unit came with our new RV, works great however it seems to not defrost at times and that affects the refridge temp. I hsve learned how to live with this, requires removing a panel in the freezer and removing the frost buildup.
Date published: 2022-05-23
Rated 5 out of
5
by
DDL13 from
Great buy!!!
My grandparents and parents truly believed in Whirlpool.
Date published: 2022-05-11
Rated 2 out of
5
by
clara from
some problems
Makes alot of noise, ie: ice maker, air filters, not sure where the other noises are coming from. Had to have the air filter unit replaced within first year. Was covered by warranty but now the replacement is making same noise.
Date published: 2022-04-30
Rated 5 out of
5
by
SKBO from
Works great!
I bought my set of Whirlpool appliances over 5 years ago and they all continue to work great.
Date published: 2022-04-19
Rated 1 out of
5
by
CoCo from
MISSING freezer shelf.
Very disappointed. I ALWAYS have purchased Whirlpool products. My refrigerator arrived with a MISSING freezer shelf. I notified sales associate at Lowe's as well as Whirlpool and was told they would order and ship it to me. I had major water damage in kitchen and my appliances were held at Lowe's from Nov. 2021 to March 2022. I have a feeling my missing freezer shelf was giving to another client missing a freezer shelf. I hope this review rectifies my situation.
Date published: 2022-04-05
Rated 5 out of
5
by
Richard from
Good features need two more shelves in freezer
So far I am very happy with the refrigator an would recomed it .
Date published: 2022-03-30
Rated 5 out of
5
by
Edie from
All the room we need
I was worried due to this being a counter depth that everything would not fit. That is not the case. With all the different ways to configure it everything fits with room to spare!
Date published: 2022-03-25
Rated 5 out of
5
by
Carol from
Excellent capacity
Very happy with it so far. Would like to know where to purchase replacement water filters.
Date published: 2022-03-23
Rated 5 out of
5
by
Eunice from
Great features & lots of storage.
I purchased this in September 2021, it was a needed appliance in my home and I absolutely love everything about this appliance. Only wished it came with more glass shelves for the side by side freezer section.
Date published: 2022-03-11
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