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Reviews

Rated 1 out of 5 by Anonymous from Quick Fix to Ice I found a way to periodically get rid of the ice instead of getting rid of the fridge or spending more money. I took out the drawer and slowly poured boiling water over the ice where it starts in the back of the freezer. Enough water got underneath the ice sheet to release it from the bottom to remove it. The first time I picked it up almost as a whole sheet and the second time I smashed it into pieces with my wooden meat tenderizer first! I had a towel on the floor to catch the overflow. The first time I unplugged the fridge, the second I didn't bother, but probably should from now on! I think it was a few months in between, I know when it needs to be done because one of my cats sits by the fridge to catch the drips!

Date published: 2016-12-09

Rated 1 out of 5 by Anonymous from Same Water Leak from Freezer My freezer also gets the layer of ice on the bottom that water drips over down onto the floor! Why hasn't Whirlpool posted how to fix it?!! I can't see it in the owner's manual or a reply to any of the other complaints. Only reason I can think of is because it can't be fixed like one person said! Elsewhere online it said to take the back of the fridge off to thaw the drain line, but that seems like a big job and I want to be sure I should even do that! Whirlpool please advise us!!!!!!!!!!!!!!!

Date published: 2016-10-05

Rated 4 out of 5 by Debbieve from I loved this fridge! I loved this fridge, as a ice cream nut, this fridge never let me down. I didn't have the problems others talk about. Although I didn't use the ice maker, I never experienced any ice build-up

Date published: 2016-09-13

Rated 1 out of 5 by Anonymous from Ice Build Up In Freezer So sorry I bought this product. My refrigerator is only about 2 years old. Last month ice had built up so thick across the bottom of the freezer compartment that I could not pull out the freezer rack. It seems that many other customers have experienced this same problem. Serious design flaw that needs to be corrected.

Date published: 2015-10-05

Rated 2 out of 5 by 926HB from Ice build-up on freezer floor This is a relatively nice refrigerator. However, I too, am experiencing an ice build up on the bottom of the freezer. Even after I remove the contents, allow to thaw, and remove the ice layer - it immediately begins to grow back. If the layer is not removed, the door of the freezer leaks.It is a newer appliance, and I don't believe I should be having this kind of issue so soon.

Date published: 2015-09-14

Rated 1 out of 5 by Markuka from Number of problems My fridge is 2.5 years old. 1 year after purchase it started to leak, flooding my kitchen floor (about 1-2 glasses of water approximately). I did an internet research and found out there is an ice build-up inside freezer causing the leak. Unfortunately there is no permanent solution to this problem.At about 1.5 years of exploitation the plastic between vegetable drawers broke off.Vety unhappy,I'm not paying a penny to Whirloool megacorporation to buy spare parts.This fridge is deemed to be garbage after 2 years of normal use.

Date published: 2015-09-13

Rated 2 out of 5 by ej499 from Ice build up along bottom My refrigerator is exactly 3 years old. Several months ago I discovered thick ice build up across the entire bottom of the freezer compartment which can interfere with ability to pull out the bottom freezer rack. I now need to empty the freezer weekly to remove the ice before the build up becomes too thick. Adjusting the freezer temperature control doesn't help. I have never used the ice maker. Does anyone who has experienced this problem have any idea on how to fix before I call service?

Date published: 2015-02-26

Rated 4 out of 5 by Lo09 from Love the convenience Bought this for elder mother-in-law who couldn't bend without dizziness. I love the convenience of not having to stoop every time I want something out of the fridge. The door storage is a little cramped but I make it work. The freezer has a large capacity.

Date published: 2014-11-02

Rated 1 out of 5 by blake0924 from doesn't last Bought this fridge brand new, just over a year later the control panel went out. Therefore our freezer would not defrost properly and our fridge was warm, causing our food to go bad. Of course this happened right outside of the manufacturer's warranty so cost us almost $200 to fix.

Date published: 2014-10-03

Rated 5 out of 5 by Scooterbug from Great features and love the size. Love the space that it has and the Humid control drawers.

Date published: 2014-09-22

19 cu. ft. Bottom Freezer Refrigerator with AccuChill™ Temperature Management System Reviews - page 2

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