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Reviews
Rated 1 out of
5
by
Rick from
Terrible design knobs break off
Terrible design knobs break off. The Knobs are plastic on the bottom and break off. already been through two sets and very expensive. I have reported to whirlpool but they will do nothing knowing that this is a common issue. Would never buy another whirlpool product!
Date published: 2021-10-04
Rated 2 out of
5
by
Midwest cook from
1 year all knobs broken
Bought this 1 year ago, I cook every day, so I clean it every day. I pull off the handles to wipe clean underneath and ALL of the handles have broken on the stem where they attach to the stove. Disappointing. Buyer beware.
Date published: 2021-02-07
Rated 1 out of
5
by
ReluctantWhirlpoolOwner from
Cannot sear meat or bring water to a rolling boil
Moving into a new house which had this line of Whirlpool cooktop installed we found that it could not brown meat or bring water to a rolling boil. Whirlpool dispatched a technician who documented with a floating thermocouple that a larger burner barely brought 6 cups of water in a 14 inch pot to a temperature of 212 F after more than 20 minutes, with some areas measuring only 209 F. From a usability perspective, the unnecessarily high grates suspend the vessel too far away from the burners and much of the heat escapes and tends to cook the user more than the food. Sauces meanwhile burn at the pan perimeter. The phrase "back burner" captures imagery of simmering toward the rear and actively cooking toward the front of a stove, but this unit's higher-BTU burners are set to the back, and the smaller to the front. It's an embarrassment to the Whirlpool brand.
Date published: 2019-08-15
Rated 2 out of
5
by
Amit Chavan from
Not able to heat properly
Just moved to our new House and this Gas Cook-top come as part of builder's offering. I was impressed with clean look and simplicity to clean. But heating is too slow as grates are too high. Even to just heat up, it takes more than 10 min. This is not energy efficient. Also available space is too little and big burner are at back. Overall poor grate design. As we cook everyday it's going to be troublesome.
Date published: 2019-01-03
Rated 2 out of
5
by
Monsieur Kirby from
Works, but don't expect much
The biggest compliant I have is that the grates are way too high. And then the most useful burners (with highest heat) are in the back where it is most inconvenient. It's like this was made for someone who doesn't actually cook. Even with the highest heat setting, the temperature doesn't seem quite got enough, again, probably because of the grates being so high up from the burners. There also doesn't seem to be enough space for multiple pots and pans to be used at the same time, but it might be mostly because the cooktop is relatively small to begin with rather than it being a fault of the cooktop itself.
The upsides are that this cooktop looks pretty nice, quality seems decent, and it's fairly easy to clean. The burners light up pretty quickly and they just work (though not spectacularly).
Overall, I wouldn't buy this cooktop. If I was looking for something inexpensive, this doesn't fit the bill and it's performance is very unimpressive for the price. I was unfortunate that this was the standard cooktop included in my houses' new build. I'm now considering upgrade my cooktop to something more usable.
Date published: 2018-11-26
Rated 2 out of
5
by
josh2415 from
Searching for Suggestions....
I love gas cooktops and have used them for nearly 30 years. We waited for years to upgrade to this model and shopped around for several months before purchasing. We've experienced the same disappointments others have mentioned: inability to use all burners at the same time, and lowest temp settings not being low enough for some food prep. Recently, though, we've encountered a safety issue. The left rear burner takes a really long time to light. By the time it ignites, the kitchen smells so strongly of gas I have to open the doors. (The other burners still turn on with no problem.) Any suggestions you can offer to address these problems would be greatly appreciated.
Date published: 2018-11-04
Rated 1 out of
5
by
Jfrench from
Don’t buy
Had tech out twice. Can’t even fry french fries in a 3 quart saucepan.Put the lid on it and they were still soggy. Don’t even try to fry chicken on it. Came with the house package. Very disappointed!!!!!
Date published: 2018-10-30
Rated 5 out of
5
by
Skydvr from
I like mine
I changed to gas from electric and this is great. All my family has used Viking gas stoves for most my 50 years and this is my first gas stove and I and everyone else in my family love it.) I have read the other reviews and don’t understand some. Can’t simmer? Use smaller burner. To high grates. Any lower and it scorches they are the same height as others and I measured. To hot? Turn it down or move it off center heat. I have a cast iron griddle and that is the BEST for it.
Only problem I have is I melted one of the knobs and that was something I never did but blame plastic I’ll go for the metal replacements.
As for innovation? It’s a gas stove how much have they changed in the past 100 yrs? So ......
Date published: 2018-04-17
Rated 1 out of
5
by
Anonymous from
Grates are too high not enough heat
Hard to boil water. Not good.
Date published: 2017-08-07
Rated 1 out of
5
by
Puja L. from
Grates are no good
The grates are too high from the source. This leads to significant amounts of wasted energy and higher cook times. Has anyone found replacement grates for this model? Has Whirlpool come up with a solution?
Date published: 2017-07-26
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