Overview
Rated 1 out of
5
by
Melanie G from
Defective freezer seal
I purchased this refrigerator in April 2019, and deeply regret choosing this product. I have zero confidence in Whirlpool's design and quality. As other reviewers have noted, there is an issue with the freezer. My observation is that the seal design is defective, in that it does not fit correctly in the outside corner, by the icemaker. Due to the strain caused by pulling and stretching around the corner, the seal pulls & eventually splits. This creates a leak path for outside air into the refrigerator. The moisture in the air freezes in the vicinity of the icemaker, interfering with proper operation of the icemaker & ice dispenser. I've had the seal replaced several times by the repair personnel from the retailer where I purchased the product (an authorized retailer, mind you) and i continue to experience the issue. Now I'm out of manufacturer's warranty period. There is no point in continuing to replace the seal, that has been done several times and the same issue continues to occur. I have attached photos. Do you really want to buy a product from a manufacturer that thinks this is acceptable, and is not interested in resolving this defect?
Date published: 2020-09-11
Rated 4 out of
5
by
CD571 from
Nice Refrigerator
the refrigerator works great. Its a little smaller than the refrigerator it replaced but has more shelves in the freezer. Only compliant id the drawers in the fridge are some what cheap.
Date published: 2020-09-04
Rated 3 out of
5
by
10iscat from
Too noisy. The electricity is on for long periods
Had practically the same Whirlpool refrigerator for 17 years. It was fine.
Got replacement a month ago. It hums forever. The repairman said that it showed 40-50 something, and was perfectly acceptable.. I cancelled the warranty. Won't live with it for 17 yrs. The front door is shiny! the old was like the sides of the new one. Never saw a fingerprint. A lot more plastic construction.
Date published: 2019-03-17
Rated 5 out of
5
by
None nice77 from
RV replacement
I bought this a couple of months ago for our RV. We are very happy with it.
Date published: 2018-10-16
Rated 5 out of
5
by
Denver girl from
Great Features!
We bought this to replace our old refrigerator and we are very happy that we did. Love it!
Date published: 2018-08-15
Rated 1 out of
5
by
KeithY4223 from
Disappointed
We are disappointed with this refrigerator for the following reasons and would not have bought it had we known: (a) the water dispenser lever is integrally designed with the cover that seals the opening where ice from the storage container is dispensed - because of this, the water dispenser does not shut off until the cover that seals the ice dispenser opening is fully closed; thus, causing a delay of at least a second before the water stops flowing from the dispenser. While this may not sound like a long time, failure to keep your glass in position until the water dispenser stops results in an annoying spill of water every time; (b) the water dispenser nozzle is not adjustable and is pointed outward too far making it impossible to dispense water into a narrower drinking glass using one hand; (c) the stored ice in the ice storage container on the door does not stay crisply frozen - instead, it appears the storage container is exposed to warm air which causes the cubes to partially melt and then refreeze, i.e., the surface of the cubes in the storage container exhibit a round, melted-refreezing appearance and they have a tendency to stick together in large masses (especially at the bottom of the container) requiring us to empty the entire storage container; (d) the water/ice dispenser does not operate if the refrigerator door is opened; and (e) the water filter is replaced every 6 months, rather than annually.
Date published: 2018-02-06
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