Rated 2 out of 5 by Anonymous from Poor performance Yeah, the look is beatiful but it does not deliver as I expected, I will explain why.I tested to boil 2.6 quarts of water in the central speed heat burner (15.000 BTU) and it took 16 min to boil which means the effective heat delivered was 5.600 BTU.I feel the problem is in the clearance between the cooking pot and the burner is large, I measured about 1.9 inches.I then took the same pot with the same amount of water and used a crate from the old stove with a much smaller clearance and cut the cooking time by half.Coclusion, bad design, the crates are too high above the burner.

Date published: 2017-03-30

Rated 5 out of 5 by Anonymous from very happy with my decision to buy I bought this as a replacement for my original Thermador cooktop. We also installed the retractable downdraft hood. I am very pleased with the both appliances. The burners heat up quickly and evenly. I especially like the "melt" function on one of the burners that will keep foods warm at low temp with no burning. Do no have any fears about the grates being "too far away from the burners" as some previous reviewers have stated. I have to think that there were problems with correct installation in those cases. This top is very easy to clean. Overall I do not think that you will be disappointed at all if you decide to purchase this cooktop.

Date published: 2015-10-06

Rated 1 out of 5 by Anonymous from This cooktop is a piece of Junk!!! I got this cooktop from my builder when I bought my house 1 month ago. The grill is too high from the burner which simply doubles the amount of time it takes to cook food and complete waste of Gas. I am wondering if whirlpool did a detail analysis of this product before launching it into the market. I am still trying to find a different grill size but looks like its not going to workout for me. Its feels so bad that you bought a brand new house with brand new applainces and you have to replace those appliance immediately. I am completely disappointed with this product.

Date published: 2015-08-08

Rated 1 out of 5 by Shyam from Grates too high. Cook top takes more time to cook. We got this model from our builder 5 months ago. It took some time for us to realize that this cook top is taking too long to cook. The grates are sitting too high from the burner. We complained to Whirlpool. A couple of technicians came and confirmed that nothing was wrong with the cook top. However, they did not run any test to prove that it was working fine too. Some our our neighbors too confirmed that the cook top is taking longer to cook. Whirlpool refused to replace this product. They said this product does not qualify for replacement. I am not sure why the builder installed this product in our home. I do not recommend this product to anyone. All new home buyers! please make sure your cook top is not sitting too high from the burner.

Date published: 2015-08-17

Rated 1 out of 5 by Tpet from Prone to gas leaks Without auto re-ignition this stove is prone to gas leaks. One bump on the knob when cleaning and you’re up at 2am airing out your natural gas filled house hoping it doesn’t explode. I would not purchase again.

Date published: 2018-05-01

Rated 1 out of 5 by CookingWithGas01 from Low quality at best I had my home built about five years ago and they used Whirlpool for the appliances. Immediately started to have issues with this cooktop. The burners are a bit to far away from the cooking surface/grill. It makes boiling liquids a long and aggravating process. Within 6 months the control knobs started braking at the base where they secure to the control valves. And on the center and rear right burners grill surface. The grills have actually sagged a little. So cooking on those can be a pain. Overall.. Not happy with this product. Whirlpool use to stand for quality. What happened to you Whirlpool?

Date published: 2019-06-04

Rated 1 out of 5 by Johnny cat from good looks, lousy cooks This new unit came with the house I bought. I'm a very experienced cook. This unit is very unsatisfactory. Do any of the designers actually cook? If so, they'd know it underperforms. My previous stove was a cheap 24" apartment stove. If I could swap it out, I would. It had much more precise controls- not just medium high heat and medium low heat. The best thing about this unit is the standard size so changing it out at the earliest convenience shouldn't be a problem. Very unhappy.

Date published: 2019-01-23

Rated 1 out of 5 by Fernandes from Grates too high This cooktop is installed by the builder in our new home, we had a tech come over and he said that its working as expected. The grates are too high and pots have to be wide to get the best out of it. Boiling water takes too long unless using the power burner, but again the handles of the pots get too hot to touch. Im using a low height grate on a single burner and it makes a difference. Earlier cooktop I owned never had such issues with the same pots I use.Will be replacing this soon.

Date published: 2017-03-05

Rated 3 out of 5 by Anonymous from Quality Control Issue As we installed, we realized we recried two right side burner too/grills and no left one. We called Howards (where we bought it) and the manufacturer. Both took our complaint and said they would call back. Neither called back. I ended up going into the store with the wrong piece that came in the box and demanded the correct one off the display. The left burner top/grill I received from the display in store didn't match the right one (one is dark grey and the other I'd black) that was home. I didn't notice until I got home. But at that point, I just decided to keep it unmatched rather than deal with anymore 1-800 customer service reps. The product itself is just ok. It's a pain to clean those big giant burner top/grills.

Date published: 2016-06-12

Rated 1 out of 5 by Rikkitik from #1 The best at being the worst This model came with the kitchen upgrade package on my new home. It is, flat out, the worst cooking utensil I've ever used. It's as if the designers didn't actually know how to cook and threw on a bunch of ideas, (that they thought), would make good ad copy. Spoiler alert, the "restaurant style" grates dictate most of it's offenses. #1) the grating "setback" from the front edge wastes 3" of surface space. This causes the front burners to be moved rearward on the cooktop, so the burners are spaced too close together. 7 3/4" center to center, this means an 11" fry pan and just a 2 quart saucepan will touch each other, not enough space. #2) the grates are too tall! I couldn't get the thing to heat well, then I realized how high the pans sit up away from the flame. From the top of the burner to the top of the grate is 1 3/4"!!! Too far from the flame! Only the center burner has enough heat to get 4 quart pot to a strong , rolling boil. Forget sauteed mushrooms, not nearly enough heat, simmered mushrooms anyone? No thanks. #3) too much gap / spacing on the grates. An 8 inch egg pan, or 1 1/2 quart saucepan will tip if not kept perfectly centered. #4) the burners are too big in diameter. The before mentioned center burner is the only one that can push enough heat, but it's diameter will only work with larger pots. This thing is so poorly executed, I would go back to electric, were this the only other choice (I haven't cooked on an electric element for 25 years!). It is going to be replaced immediately, completely unacceptable performance, and ergonomics.

Date published: 2018-06-15

36 inch 5 Burner Gas Cooktop with Fifth Burner Reviews - page 2

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