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Reviews
Rated 1 out of
5
by
Smakvin from
Unit stopped working 2 months after installation.
Unit just died. Contacted Whirlpool. They set up repair appointment for 2 weeks out (August 10). Serviceman arrived and diagnosed problem with fans and sensor. I was skeptical because anything I read on line indicated control panel. 11 weeks later technician arrived to replace the parts. Rest breaker. Oops! Still not working. Oh well, we will have to contact Whirlpool on Monday and see what they want to do. He never tried to diagnose the problem. I called service myself on Monday and told them what I had researched online. They called Whirlpool and “yes” order a control panel and replace it. Am I going to be another 10 weeks? Would definitely hesitate to recommend a Whirlpool product if service doesn’t improve.
Date published: 2021-11-01
Rated 5 out of
5
by
Cjbxyz from
Love the induction
After 5 yrs this has been a great cooktop. The induction is so much better and more responsive than the radiant heat cooktops.
Date published: 2021-08-06
Rated 5 out of
5
by
Metin from
Fast Heating
It is by far the fastest cooktop ive ever used. Super easy controls and cleans up very fast in addition to being more powerful than my old gas cooktop (and no smell either!).
Date published: 2021-08-01
Rated 5 out of
5
by
Lyndacran from
Super fast cooking and easy to clean!
I’ve had this cooktop installed a couple of weeks ago and love it! In the mornings the water is boiling before I can get the oatmeal from the pantry.
Because there are no knobs it is super easy to clean!
Date published: 2021-06-19
Rated 2 out of
5
by
Robb from
Not reliable
We bought this cooktop some years ago but it has been used no more than 3 weeks por year. One burner not working and is hard to get repairs. Even Whirlpool's technical site will not recognise the model number.
Date published: 2021-04-02
Rated 1 out of
5
by
cookswithgasnow from
Worked for 6 months part on backorder 6 months
We purchased this during a kitchen remodel February of 2020. In October 2020, POP!. No problems with my home wiring or circuit. The unit made a pop noise when sliding the temperature control to High. Did not trip any breakers in the house. Service call, control board is bad. Technician said may be long lead time etc. Fast forward after 6 more months still waiting for the part. Latest is I should hear from someone in a few days about a replacement or refund or solution. We will see. Nice people on the phone of course, but too bad this is the most expensive induction cooktop they make and it appears to have a significant design flaw. Disappointed I didn't see it in any reviews about this on the stores website.
Date published: 2021-03-09
Rated 1 out of
5
by
DB71 from
Trust the reviews
Less than 8 months and 3rd repair.
6 weeks between repairs !
Date published: 2021-02-15
Rated 1 out of
5
by
Bella from
broke within first 10 minutes of use
We had this installed and bought brand new "induction friendly" cookware. The appliance repair man told us a module blew and it is likely due to the cookware. Even though it is induction friendly the magnet isn't strong enough and it is important to use only stainless steel bottomed cookware. We are currently waiting for the parts to come in to repair it. When induction cooktops work they are great. If they break, plan to be without a cooktop for weeks!
Date published: 2021-02-11
Rated 1 out of
5
by
Vickie B. from
Bad buy
I bought a $1200 cooktop that stopped working 2 years after purchase. I hardly used it in that 2 years. The board is fried and they won't atleast pay for half the part. I have many whirlpool items and this is very disappointing. I work at a big box store and will be steering all my customers away from whirlpool for now on. Terrible customer service! Hope you enjoyed the 1200 bucks i donated to your company because it will be the last.
Date published: 2020-11-03
Rated 1 out of
5
by
Will987 from
Flawed product requires frequent repairs
Have had this cook too for about 5 years and in that time have had to replace the circuit board 4 times, there’s two of them that control each side. Unacceptable. This product is a lemon and I regret sinking so much money in to repairs.
Date published: 2020-10-12
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