Whirlpool® front loading washer and dryer

Reasons why your washing machine is leaking

There’s something about the feeling of accomplishment after a day of washing clothes. Most often, it’s easy to keep the routine running smoothly, wash after wash. But in a rare moment, if you find your washing machine leaking water, it might not necessarily mean that you have to postpone laundry day. There can be various reasons why your washing machine is leaking. Some may only require a simple fix, while others may result in a service call to a professional. 

Always consult your appliance’s owner's manual or installation instructions before attempting any repairs. You will also want to check the warranty on your washing machine. A leak is more likely to occur on an older model because of normal wear or on a machine that isn’t being used according to operating guidelines.

If you have a Whirlpool® washer that displays an error code on your console, troubleshoot the issue using this top load washer or front load washer error code guide. You can also refer to the Whirlpool® washing machine help page to find answers to your issue. This washing machine parts diagram will show you where each part is located and describe its function. 

This guide can help you take steps to try to hone in on the problem. For your safety, before you begin, turn off your washing machine using the controls, unplug the power cord from the outlet and check that the water valves on the wall are switched off.

Whirlpool® front loading washer and dryer in a modern laundry room

Washing machine leaking from bottom

A puddle underneath your washer could be the result of damage to the water pump. It circulates water during the cycle as well as drains the water once the cycle is complete. Some machines may have two different pumps — one that just pumps water, and one that drains. This will vary by model of the washer.

Another possible source of a water leak could be a cracked or loose drain pipe. It sits close to the water pump and moves the dirty water from a wash load out of the tub.

One more thing to consider is that the washer tub seal may be faulty, leaving standing water on your floor. There are technically two tubs in your washer. The first one is a movable, perforated tub where the clothes are placed. The perforated surface allows for water to come in and out during the cycle. The outer tub supports the inner tub and also holds water during the washing cycle.

Each of these parts is located inside the washing machine and may require repairs from a professional technician. For Whirlpool owners, you can schedule a service appointment for appliance repairs.

Woman programming a Whirlpool® top loading washing machine

Washing machine hose leaking

Are the hoses securely attached? Make sure the fill and drain hoses are securely connected to the washer. You may also want to check the rubber washers on the inlet hoses to make sure they’re fully in place and not damaged or missing. Tighten any parts that may be loose.

Check the drain hose to confirm that it isn’t kinked or clogged. A blocked hose may be backing up the flow, resulting in standing water. You may also want to see if your drain hose is properly installed. As you’re inspecting the hoses, look for any corrosion, cracks, or holes that may be causing the leak.

How often should you change your washer hoses?

Consider replacing your hoses every three to five years. Whether you have rubber or metal hoses, a watchful eye for cracks, corrosion or damage will help keep the machine running smoothly.

Man moving laundry from a stackable Whirlpool® front load washing machine down to the front load dryer below

Water dripping into washing machine

If you notice water dripping into your washer even though it’s turned off, you may have an issue with the washer inlet valve. It allows the water to flow into the tub. Check the valve on the back of the machine to find out if it’s leaking.

Washing machine leaking from door

This is most likely a problem with the door seal on a front loading washing machine. Wipe it down with a damp cloth to remove any dirt or debris. If the problem persists, notice if something is lodged under the door seal by gently pulling it back. Any tears in the seal will require the part to be replaced.

Double check that the door is latching properly. If you have a faulty door switch, the door may open during a wash cycle leaving a puddle underneath your washer.

Too much detergent may cause oversudsing which could clog the overflow tube. This could be the source of a leak. If you see soap bubbles on the door after a cycle, try using less detergent to prevent too many suds. Another thing to keep in mind is if you have a water softener, your laundry may require less detergent. Switching to High Efficiency (HE) detergent can also help cut down on suds.

FAQs

Can a blocked filter cause a washing machine to leak?

With a front load washer, a dirty or clogged drain pump filter can cause leaking during the drain cycle. Try cleaning the drain pump filter to remove any debris or lint, as well as residual water.

Can overfilling a washing machine cause it to leak?

Consider the recent loads of laundry you’ve washed. Were they overloaded with clothing items or bulky blankets? The easiest way to find out is to run a quick wash cycle with no clothing or detergent to see if the leaking persists.

Can an off-balance washing machine cause it to leak?

A washer that is not leveled properly could be leaking water from the door seal. Check that your machine is level. Adjust the pedestal or even out the leveling leg on the bottom to stabilize the washer. To ensure that your washing machine is properly installed, Whirlpool offers professional installation services.

Shop Whirlpool® washers

Whirlpool brand’s collection of washers include a wide range of styles for spaces of all sizes. Explore our laundry appliances to discover the perfect fit for your home.

Continue reading about Whirlpool® washer maintenance

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