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3.9 cu. ft. Duet® Front Load Steam Washer


A washer that uses less resources on laundry day should also help you be more productive with your time. With the TumbleFresh™ option, clothes stay fresh for up to 6 hours after washing so you don't have to babysit loads. You also save over $1000 in lifetime energy costs3 with the CEE Tier 31 rating and ENERGY STAR® qualification. TheEco Monitor displays the eco-friendliness of each cycle or option you choose, rating energy use to show the overall eco-performance. Use the energy-saving EcoBoost™ option for great cleaning and gentle performance with the lower water temperatures, and remove up to 95% of harmful allergens2 from your clothes with the Allergen cycle. Saving time, energy and money has never been easier.

Energy Guide

Information about the efficiency of your appliance, including energy consumption and annual costs to operate.


Dimension Guide

Detailed dimensions of your new appliance with space requirements for the area surrounding it.


Use & Care Guide

Comprehensive information about your new appliance - from getting started to cleaning and maintenance.


Warranty Information

A complete description of your warranty coverage, and contact information for service and support.


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Accessories You'll Want

Part # XHS1000XX
Adjustable clothes rack allows you to conveniently hang garments straight from the washer or dryer. It is collapsible and removable for quick, easy storage. It assembles easily in less than 5 minutes with a Phillips screwdriver. The rotating arms pivot independently to accommodate various configurations. It also easily attaches with scratch-resistant magnets to most full-size washers or dryers.
MSRP: $69.99
Part # W10355010
Use the powerful cleaning action of affresh™ Kitchen & Appliance Cleaner to cut through the residue and leaves a streak-free shine. It leaves behind a pleasant citrus scent. Cleans everyday kitchen spills.
MSRP: $4.99
Part # W10135699
Affresh® Washer Cleaner removes and prevents odor-causing residue that can occur in all brands of HE washers. Designed to penetrate deep into the machine, Affresh® Washer Cleaner breaks up residue better than bleach. Used once a month, Affresh® Washer Cleaner keeps your machine fresher and cleaner.
MSRP: $6.99
Part # W10289554A
These shipping bolts are used in the process of installing laundry pedestals to your front load washer and dryer. Also to be used when moving product.
MSRP: $19.99

Replacement Parts

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Top Features

EcoBoost Option

Get additional energy efficiency without giving up cleaning performance. This option lowers water temperature and increases the tumbling action to use less energy while still delivering great cleaning and gentle performance.

Eco Monitor

The Eco Monitor allows you to see the eco-friendliness of each cycle or option you choose. The display rates energy use to show your overall eco-performance.

3.9 cu. ft. Capacity

Additional Features

ENERGY STAR® Qualified

Exceeds government standards to help conserve natural resources and save money on your utility bills.

CEE Tier III Qualified

Based on the Consortium for Energy Efficiency qualified product listings--with Tier III being the most efficient. This model features advanced water & energy savings and may qualify for rebates from local utility companies.

Direct Inject Wash System

Penetrates stains and pretreats soils with a concentrated burst of detergent virtually eliminating the need to pretreat. The wash cycle begins only after the entire load has been treated.

Care Control Temperature Management System

The Care Control temperature management system adjusts the cold and hot water inlets to reach temperatures that are warm enough to dissolve detergents. Water is kept from overheating to help reduce color bleeding and to save energy.

12 Automatic Cycles

4 Temperature Settings

TumbleFresh™ Option

The TumbleFresh™ option keeps clothes fresh and reduces wrinkles4 by tumbling clothes periodically after the cycle's end for up to 6 hours. Intermittent tumbling in the washer helps reduce the growth of odor-causing bacteria.

1,400 RPM Maximum Spin Speed

Allergen Cycle

The Allergen cycle has been tested to remove up to 95% of harmful allergens2 from your clothes.

Built-In Water Heater

Quick Wash Cycle

Clean small, lightly soiled loads in less time. Plus, increased spin speeds extract more water for faster dry times.

Active Wear Cycle

Clean small loads of active wear such as biking shorts, tank tops, running tights and other performance clothing. This cycle combines low-speed tumbling and medium-speed spin for gentle fabric care.

Steam Clean Option

Penetrates deep into fabric fibers, breaking down and dissolving stains like grass and grease without pretreating.

Delay Wash (up to 12 Hours)

LED Display

Provides easy selection for all options, displays time remaining and status for the cycle.

Estimated Time Remaining Display

Stainless Steel Wash Basket

Resists odors, rust and chipping. The smooth surface helps protect delicate fabrics from snagging.

Add-A-Garment Feature

The convenient Add-A-Garment light illuminates on the control panel for the first 8 minutes of the wash cycle. This gives a convenient reminder that forgotten items can still be added to the load in progress and still receive the same effective cleaning.

Add-A-Garment Indicator Light

Illuminates for the first 8 minutes of the wash cycle as a convenient reminder that forgotten items can still be added to the load in progress.

Bulky Items Cycle

Ideal for cleaning bulky items like comforters, sleeping bags, down jackets or pillows, all of which fit easily into the wash basket.

Clean Washer Cycle with Affresh®

Use this cycle once a month with Affresh® washer cleaner, to eliminate odor-causing soap residue and mildew that can build up as a result of regular everyday washing. This cycle uses a higher water level and hot water to remove buildup.

Delicate Cycle

Select a Delicates Cycle when cleaning delicate or knit items. A reduced agitation speed and low spin speed provide needed fabric care without sacrificing cleaning performance.

Heavy Duty Cycle

A faster spin speed coupled with the Direct Inject system works to remove the toughest stains from the toughest and heaviest fabrics.

Normal/Casual Cycle

Whitest Whites Cycle

Raises water temperatures and releases bleach or an oxygen-based cleaner at the optimal moment to enhance whitening performance.

Adjustable End-of-Cycle Signal

Drain/Spin Option

On/Off Extra Rinse Option

Rinse and Spin Option

3-Tray Detergent, Bleach, Fabric Softener Dispenser

Automatic detergent, bleach and fabric softener dispensers give you the freedom and confidence to load and go.

Automatic Water Level Control

Built-in sensors regulate the amount of water used to match the size of the load so that only the absolute minimum water needed is used. With this efficient feature, the Duet® washer can save up to 23 gallons of water per load.

6-Point Suspension System

Shock absorbers, springs and electronic controls help redistribute the load automatically and minimize movement of the wash drum during the spin cycle. The result is less noise and vibration for laundry without disruption.

Variable Speed Motor

Easy View Door Window

Child Lockout

Automatic Door Lock

Door locks when cycle starts.

Brushed Chrome Door Ring

Audio Feedback

Optional Storage Pedestals

Whirlpool brand offers an ergonomic solution for its front-load washers and dryers to help reduce bending, stooping, or arching. Based on your height and laundry room needs, optional 10" and 15.5" pedestals make loading, unloading, and filling the dispensers easier. From the Home Page, please go to All Products > Laundry > Laundry 1-2-3 to view more details and options.

Flexible Installation with Matching Dryer

Duet® Steam Fabric Care System


Washer Capacity (DOE)
3.90 Cu. Ft.

Configuration and Overview

ADA Compliant
ADA Height and Side and Front Reach Compliant
CEE Tier Rating
Tier III (Highest Possible Efficiency Rating)
Energy Star® Qualified
3.90 Cu. Ft.

Cycle and Options

Water Factor


Sound Package
Drum Material
Stainless Steel


32 9/16

Product Dimensions

  • 32 9/16
  • 38
  • 27

Dimensions are for planning purposes only.
For complete information, visit service and support.

This product has been discontinued, but there may be limited availability on our Outlet Store or at your local retailer. Please visit our High-Efficiency Front Load Category page to view all of our current models.

3.9 cu. ft. Duet® Front Load Steam Washer is rated 4.3611 out of 5 by 108.
  • 2015-03-02T11:18CST
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  • cp_1, bvpage1
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  • loc_en_US, sid_WFW9640XW-NAR, PRD, sort_relevancy
  • clientName_Whirlpool
Rated 3 out of 5 by from Product had been great.... Bought the washer on 5/10/11 its now 8/15/11. Had been very pleased with the product up to a week or two ago when during the spin cycle (no matter the setting) the washer is so loud you can't even hear a person talking next to you, even in a different room. . It sounds like a jet engine is on. Up to this problem the spin cycle has been quiet. Scheduled a service call in 4 days so I will update this post as to how well the service dept is and does. Product is under warranty.
Date published: 2011-08-15
Rated 3 out of 5 by from Loved this washer until..... I loved this washer when I purchased it in June 2011. Early October 2011 the washer got louder during the spin cycle. It sounds like an airplane taking off. An authorized serviceman came and said that a new rear tub and spin basket would be needed. This is all under warranty, but after reading other reviews I suspect there is a flaw with the design. I will update after the repairs are made.
Date published: 2011-10-27
Rated 3 out of 5 by from Broke 2 days after 1 year warranty expired Worked great until the spin cycle noise tore through the basement up to the floors above. The repairman said the drum and pulley needed to be replaced, but the warranty company believes that is too costly and would rather send you a check. That would be good news if you could afford to replace the washer, but you will find that you are only left with a costly and defective washer. I was disappointed to learn that Whirlpool would manufacture a product that lasts barely more than a year!
Date published: 2012-05-04
Rated 5 out of 5 by from All around AMAZING!!!!! I've had my washer for a little while now and I absolutely love it!!! It has so many options and features I haven't even tried them all yet. It's big enough so I no longer have to go to the laundry mat to wash my king size down comforter. My favorite things are that I can sanitize items along with it either sensing the load or being able to manually change it. The above all of my favorite is the tumble fresh options. I know as a busy mom I sometimes forget to switch the loads out and this makes it so even if you do forget you won't have to rewash them because they smell funny! I will never go with another brand or model again!!
Date published: 2014-07-03
Rated 1 out of 5 by from Waste of Money! I bought this washer the end 2011 and had it delivered to my home. After 3 days the washer quit working all together so the company I bought it from brought me a new one and picked up the 3 day old product. The new machine was very loud and some of the time not all of the lights would light up. Of course just after the 1 year warranty expired the machine and it got much louder and less of the settings were working. Now 2 months later the washer quit draining water during the spin cycle! I have called the repairman through Whirlpools service department and its going to cost me half as much to fix it as it will for a new one Im just going to trash it and buy a better product! What a waste of Money!!!
Date published: 2013-02-11
Rated 1 out of 5 by from 5 months old and already broke This model is defective from the manufacturer but they have not issue a recall, after reading the reviews I don't understand why this machine has not been recalled if everyone is having the same issue. Gradually gets louder and louder on the spin cycle until it sounds like an airplane in your house.
Date published: 2011-12-15
Rated 3 out of 5 by from Way too loud! The washer has great features and cleans well but is by far the loudest washer I have had.
Date published: 2011-10-21
Rated 1 out of 5 by from Failed in 2 years I purchased the washer about 2 years ago. It was loud comparing with my the other washer even when it was new. It got louder and louder and finally failed yesterday. I found out it is the bearing problem and the entire rear drum needs to be replaced, which means I have to replace the washer since the parts and labors to repair costs >$1000. I was told it is not worth to repair it. By checking online reviews, I found out it is a common issue for this type. My the other 6-yr old whirlpool front load washer (not this model) still runs well. I reason it could be a design problem for the model. Do not recommend it.
Date published: 2014-01-28
  • 2015-03-02T11:18CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_108
  • loc_en_US, sid_WFW9640XW-NAR, PRD, sort_relevancy
  • clientName_Whirlpool