Rated 2 out of 5 by Claudie I DON'T LIKE THIS REFRIGERATOR1
I had a 25cu ' Whirlpool Gold side-by-side that was 14 yrs old and working great, but it was white and I wanted to upgrade to stainless. They changed the design of the ice maker. It now makes smaller cubes, leaks EVERY TIME YOU USE IT...I constantly have a water line on the door, puddles on the floor and sometimes ice comes out by itself. I called an authorized repairman and he said there was nothing he could do. Also the screws at the top of the machine are not stainless and I awoke with a rust stain coming down the front. Another problem is the push buttons on the door for water or crushed ice. They are difficult to read and not as easy to use as the old style. It also seems like there should be another shelf and another bin on the inside door. My old refrigerator was terrific which is why I bought another Whirlpool .I've only had this 6 weeks, and now have sold my house. My next refrigerator will not be a Whirpool.
September 2, 2013
Rated 3 out of 5 by AnitaC Just OK
I have only had this fridge for three months and it's only OK. It is extremely loud. My last fridge was 10 years older and I never hear it hum, make and drop ice, or make cooling noises like this fridge. Sometimes ice gets stuck in the ice dispenser and falls out and slides across the floor when it melts enough. The water trough fills up often with random ice chips and water splashes and spills out onto the front of the freezer door. This has caused the door to rust. Other rust spots have shown up on the front doors where magnets have been hanging. I wasn't aware that magnets would cause the front of the doors to rust. Another annoying feature of this fridge is that the light only comes on for the ice/water dispenser if you turn it on. The water comes out at an awkward angle and I am constantly missing my cup because I can't see what's going on. I do like the space of the fridge: I have a family of three so we don't keep high volumes of food in the house. I like the light that comes on when I open the door: it adjust slowly so as not to blind me. The ice holder is huge so you will always have ice ready.
November 12, 2013
Rated 3 out of 5 by ms2185 Looks good, wish it made ice.
We purchased this unit to replace a Samsung that went through 4 temp sensors and 4 boards in less than 24 months. Oddly enough Samsung did not think the unit was a lemon, go figure. So we looked forward to the new Whirlpool saying cold and making ice. Well, one out of two was less than we hoped for. We have water in the door but no water makes it way to the ice tray. We purchased and had the unit installed at Best Buy. We purchased the extended warranty because of past experience. Once again my wife calls Best Buy and the closest repair company is 75 miles from us, the same folks that tried to repair the Samsung. I'm not saying they are not good, but if this is a sign of things to come I would read the reviews prior to purchased. I can say as for Best Buy, the Sale is the goal, service is a whole different matter. We have waited the 48 hours for ice and now must wait another week for a service repair person to fix our brand new Whirlpool. Oh Yeah. My wife wants the unit out of the house, I am waiting to talk to the repair company since no one at Best Buy has a clue. I know this is long but buyer beware. The crazy part is the unit makes noise like it is making ice but no water in the tray.
June 23, 2013
Rated 3 out of 5 by cort would not recommend
The ice maker is very loud, takes up a lot of space in the freezer, and spills ice everywhere when you use the dispenser. The water dispenser is placed forward too much and hits the front of your cup so you have to be careful how you place the cup. Overall, the design of the ice and water dispenser is very poor. The drawers in the refrigerator don't slide very easily and stick at times. I am very disappointed with this appliance.
January 2, 2014
Rated 3 out of 5 by LIMOM Whirlpool Refrigertor
Overall, this refrigerator is average for the price. This is our second Whirlpool refrigerator. The first one which was a very similar model died after only 2 years of use. The compressor stopped working and it could not be fixed. Thank goodness for my extended warranty coverage. We got this model as a replacement. The refrigerator only stays cold enough if we put the dial on the highest settings for both the freezer and refrigerator. We put a thermometer inside to determine the correct levels to keep our food. The ice maker/water is very loud and the ice shoots all over the place when you use it. Also the change in placement of the ice maker and the shelf in the freezer is not convenient, it causes a lack of a shelf and the food is difficult to manage and store. I would not recommend this machine.
November 12, 2013
Rated 3 out of 5 by Aldrich HAS SOME FLAWS!
The ice dispenser throws ice all over the floor. We have to be very careful we hold the glass up as high as possible, but then it tends to jam up the ice coming out. Also, the water dispenser does not dispense cold water, but room temperature water. I would choose another brand if I had to do it all over again.
January 3, 2014
Rated 4 out of 5 by debes The size of this unit is what selected the product for our use
This unit was purchased for a small office kitchen. After the cabinets were installed, the space for a refridgertor was much smaller than the plan specs. Aftter searching diligently on-line, this model was the only one we found that would fit in the space and still offer full size space and features. Thus its size is the biggest pro. The unit works well, with water and ice dispensers that elimiated our water service. The only con is the size of the chilled water tank. When all 11 of our employees are in the office, the tank empites before lunch and we must add ice to the water in the afternoon to have chilled water. The tank fills and chills overnight, so the early birds in our offfice enjoy chilled water without ice, while the others must add ice for chilled water. The interrior space is adeuate for employees lunch storage and supplies needed space for stoarge of foods for luncheons.
October 29, 2013
Rated 2 out of 5 by Jannie3 Loud water, no light water dispenser,freezer door won't stay open for access
Scratches on freezer water panel even before first payment made.
January 2, 2014
Rated 5 out of 5 by Mattypants Great product at a good price point.
It was hard for a tech guy like me not to upgrade to a unit with more bells and whistles. Thank goodness for a levelheaded girlfriend. I really have no complaints about this unit. Its quiet, had plenty of room for the two of us, and looks good. The racks in the freezer don't move so thats the only down side. I read a ton of reviews on this unit and the only consistent complaint seemed to be the ice maker. It works fine. Sometimes an ice cube falls on the floor. My solution to this problem has been to pick the ice cube up off the floor and place it in the sink.
November 16, 2013
Rated 4 out of 5 by MARMAR1 PRODUCT NEEDS IMPROVEMENT
I CANNOT GIVE THIS REFRIGERATOR MORE THAN A GOOD RATING FOR SEVERAL REASONS. THE INTERIOR CAPACITY OF THE REFRIG SECTION IS INADEQUATE FOR A 25 CU FT REFRIDG. THE SHELVES LEAVE TOO LARGE A GAP IN BACK SPACE THAT COULD BE UTILIZED. THE ICE MAKER FILLING IS SO VERY LOUD THAT GUESTS HAVE SAID "WHAT IS THAT?". ADDITIONALLY THE ICE CUBES ARE TINY AND I AM NOT HAPPY WITH THAT. ALSO....WHEN DISPENSING CUBED ICE....FRAGMENTS OF ICE FLY ALL OVER THE PLACE. SO I CANNOT RECOMMEND THE PRODUCT. I HAVE OWNED SIMILAR REFRIGERATORS FROM A COMPETITOR AND WAS FAR MORE PLEASED. SORRY.
January 6, 2014
Rated 5 out of 5 by Kcall Whirlpool 25cu ft, side by sdide
Have had for over 2 months now and no complaints. Actually it seems to be the best refrigerator I've ever owned, and I've owned quite a few over the years. Love the LED lighting, easy to find anything as it lights the whole interior, unlike regular lighting. The cooling aspect is top notch, remains consistent throughout. Ice maker really quick at making and dispensing ice. (don't hold glass too tightly while getting ice or it will shoot right past you onto floor) Takes a little getting used to (but my dog loves to chase ice hahaha) So it's all good! Honestly I would highly recommend to anyone searching for a very high quality side by side refrigerator, at a reasonable price. Has everything you need. I will certainly look first to Whirlpool for my next appliance purchase.
December 1, 2013
Rated 4 out of 5 by Mace963 Good mid-range refigerator.
I recently had to replace my old frig due to a power surge from lightning. I narrowed my selection to a couple and ultimately choose the Whirlpool. It best fit my space and was well recommended by the repairman who checked my damaged appliances.
Overall I am VERY happy with my purchase. It looks good and performs well. There is plenty of room in the refirgerated side, including holding a gallon of milk on the door shelves. It is also very well lit.
The freezer side could stand to be a little better configured - there are several shelves and one bin. Stuff basically piles up there if you aren't diligent in keeping it organized. Additional bins or compartments would be great.
My only complaint is that the ice maker always drops ice on the floor no matter how careful I am. Otherwise, I'm happy with the purchase
November 12, 2013
Rated 3 out of 5 by MrsJO Not in love with this model
Day 2 the ice maker was spitting cubes on the floor after use. Waited a long long time for replacement. Within a very few days same issue and this time a new door was ordered. Were told it had to be MADE and were given a 4-6 week wait time. Air leaking into freezer all this time. Ice cubes sticking - frost buildup in chute and interior of ice tray had to be scraped frequently. Saw on order that cost of new door almost exceeded cost we paid. Have been Whirlpool users for years but the quality of the stainless door fronts is SUBSTANDARD compared to previously owned stainless refrigerator. Have tried 3 different cleaners to remove spots & streaks. Our last stainless appliances cleaned with a damp rag! Thought we were getting the "old" Whirlpool quality- but alas not so. Very disappointed with Whirlpool.
November 11, 2013
Rated 3 out of 5 by corysarah22 Love the Fridge, except the ice maker
I love my fridge! It has great space and plenty of options. The only thing that bothers me is the ice dispenser. No matter how close you hold you cup to the top, ice goes EVERY WHERE!! If you could fix this, I would have no problems what so ever with this fridge!
June 27, 2013
Rated 3 out of 5 by Lupita99 Weak Product
The design of this appliance is not functional, too big with small spaces. The ice makers stuck frequently and we need to remove the ices with my hands and clean all the days some fell down to the floor.
January 6, 2014
Rated 2 out of 5 by celsass1 Poor design for everyday use
This refrigerator is not laid out well in terms of space. The top shelf of both the freezer and fridge are ridiculously tall, so items just end up getting piled in a jumble on them. It would be better to have more shelving for better organization. The bottom of the fridge on the outside is plastic instead of metal like the rest-it looks unfinished and strange, like a piece is missing. The worst feature is the ice dispenser- the place to put your cup is WAY too shallow, so inevitably ice spews onto the floor. Just very poor design overall, like no one actually tested this thing in a real home before selling it:(
January 25, 2014
Rated 5 out of 5 by TeenyJeanie We are very glad we bought it!!
This is our first side-by-side refrigerator. It took a bit of getting used to dispensing water and ice from the door but besides having to pick up ice cubes and crushed ice chips up off the floor it's been fun.
I love the freezer: different shelves and the pull out feature of the bottom tray really help to organize our frozen food. It is much easier and faster to find just what I am looking for.
The refrigerator section is extremely well organized. I really appreciate having adequate space for fresh vegetables. And I can easily reach everything - except the top of the fridge.
July 29, 2013
Rated 2 out of 5 by DisSadBuyer Product has a poorly designed water/ice dispenser and interior shelving
We had to replace our previous Whirlpool refrigerator after just six years because it went dead (we also had to replace the ice maker auger on this unit within the past year). We had reservations about buying the same model again but since the first of three Whirlpool refrigerators we purchased, lasted for 10+ years and we've purchased numerous other Whirlpool appliances in the past without incident, we stayed with your product. We are extremely disappointed with the quality and design of this updated model. The ice machine does not function as well and although I like the smaller ice cube size, access to the cube maker through the door is very difficult because the ice dispenser door is not designed to stay open, (so you can't easily reach inside to retrieve a greater volume of ice cubes without using the door dispenser). Also the ice/water door dispenser is terribly designed and you can barely dispense cubed or crushed ice without shards of ice flying out onto the floor, and the cold water hose inside the fridge holds far less water than our old one did. Why did you reduce the capacity of the chilled water line so significantly? The adjustable bracket shelves in our previous model provided greater flexibility for spacing and capacity, the new shelving design does not. I can't even double stack two 4 cup Ziplock storage container on the center shelves or an 750 ML bottles of wine with a stopper on the top shelve. The overall capacity, configuration and lack of visibility make accessing middle shelve items very inconvenient. Additionally I don't care for the smooth front finish versus the former orange peal finish (that you currently use on the sides). The smooth enamel finish may look nice now but it most certainly will not hold up as well to accidental scratches over time. Based on the poor design and quality of this replacement model, I would have serious reservations about purchasing another Whirlpool product in the future.
January 6, 2014
Rated 5 out of 5 by lozaba My whirlpool appliances
My family and I love this refrigerator the water dispenser is better than high dollar bottle water. We have a lot of people we entertain on a regular bases and it keeps up with us with the ice production. It is easy to clean, very quiet and looks great. It also has more than enough space for all of my family's needs and we have a family of 5.
December 27, 2013
Rated 5 out of 5 by ClintS Great Value
I enjoy this refrigerator and really appreciated the price that I bought it for. Its overall value is great and the design is classy as well. The only problems I have had with it so far is the chute that dispenses the ice is small because the ice cubes it produces are small, but if more than one cube is stuck together it can jam the chute and cause a major pileup of ice in the door. Where this usually wouldn't be a problem for me, it has happened quite a few times in the last month of owning it and no matter how hard you try to be careful clearing the backed up ice out by hand you will end up making a mess and needing a mop to clean up the floor. Also the drawers are a little temperamental and don't slide back in as easy as I would like. Otherwise this is a stylish and quiet refrigerator and well worth it to own.
December 21, 2013
Rated 4 out of 5 by oldman67 Works very well - does what we expected.
This seems to be a good product and we are glad to have purchased it.
Haven't had it very long, but it has performed very well. It looks attractive, with the exception that the refrigerator door is not flush with the freezer door at the bottom of the unit. The leveling screws/nuts were not the size listed in the product info and were difficult to use.
December 26, 2013
Rated 4 out of 5 by James22 Very nice for the price!
This refrigerator performs as expected for the 3 months we have owned it. It initially seemed smaller than our other 25 cu. ft. but once we moved the shelves around it seemed to gain storage space. It is very nice looking but takes a bit more work to keep it clean for the stainless version. It operates quietly and seems to be very efficient.
So far we have not had any major issues but did have two small issues.
The first is with the ice maker, it is difficult to catch all the ice coming out of the dispenser and keep it from going to the floor. The crushed ice is really difficult to use and typically will have a floor full of ice chips. There doesn't seem to be a fix for this design issue.
The second is that the drawers seem to stick a bit when sliding in and out. This is not a major problem but does get a bit annoying now and then.
Other than that, I would recommend this unit to anyone.
November 8, 2013
Rated 4 out of 5 by HHoek Great for the price
I didn't want a fridge with a fancier computer than me. This fridge has a basic ice maker and water dispenser. It has good space to be utilized unlike a French Door Fridge (I've never seen one of the french doors utilized neatly).
Overall very happy- as I said, the water dispenser is basic and I like that and the ice maker makes some noise when it drops the ice.
December 19, 2013
Rated 5 out of 5 by Mariadina Sleek and clean looking with desirable features
Love how the stainless steel and grey cabinets looks in our kitchen.
Perfect size for our use. Had exact number and size of drawers I wanted in refrigerator.
The ice maker broke by third day, but was quickly replaced and installed for free. Works great now.
Am very pleased with purchase.
December 19, 2013
Rated 2 out of 5 by FrankLy129 it keeps things cold
this product does keep things cold, but the drawers are difficult to move, shelves need more position choices and the water/ice dispenser is not even tall enough to fit a typical water bottle for refilling. Also, why not have the light come on to the water dispenser whenever it is used, rather than have a separate switch to turn it on.
January 24, 2014
Rated 3 out of 5 by Grayma1 Okay for the price.
My expensive Frigidaire lasted only 7 years so went with this cheaper Whirlpool. My husband thought the icemaker would be better.
Icemaker slow to make ice. Water and ice dispenser a real pain and never get ice without spill over to floor.
Freezer shelves were delivered with top shelf way too low and Whirlpool associate did not know how to move. The Whirlpool person actually went to check and said the shelves were not moveable and just then my daughter popped it out!!!
But for the price we can handle the inefficiency.
January 15, 2014
Rated 5 out of 5 by PatD1 Best we have ever had!
We are so pleased with our new Whirlpool stainless side by side refrigerator. The vegetables and fruit are very crisp as well as the lunch meat and cheese are so fresh. We have used many appliances through our 49 years of marriage and by far Whirlpool is the best. We have an open kitchen, dining and living room and there is no noise from the refrigerator. we couldn't be happier.
January 20, 2014
Rated 4 out of 5 by Zookeeper Happy So Far
Recently purchased this fridge, after reading the reviews, checking the stores and online specials. Folks complained about the ice maker - so that was a concern. Heres my experience. When I use the crushed ice and then switch to cubes- the thing can get stuck and no ice comes out. Oh, its still functioning. However inside I had to pull out a huge chunks of cubes and crushed ice that merged into one big cube blocking any ice coming out. Two minutes later problem was solved. The crushed iced will sort of eject out and pieces land on the floor no matter how I attempt to line my cup up. Other than that- works great, looks good. Yes the ice maker makes some noise- who cares- so does the washing machine= these things i expect.
December 23, 2013
Rated 2 out of 5 by Anthony77 I liked over all the looks of the fridge and the way it was set up
The door on the fridge made a scrapping noise when you put all the stuff on the door and the ice maker was the worst it would plug up and when you went to clean it out it would dump ice all over the floor and when you switched to crushed to cubed it would come out to fast and dump out past your cup and go everywhere. We sent it back because we were so disappointed in it
January 18, 2014
Rated 5 out of 5 by ncpinball We're set for another 30 years
Our last whirlpool refrigerator was 31 years old and going strong. We renovated our kitchen and decided we needed a new look for our appliances. We chose whirlpool for its good looks, design and fit, but mostly for its endurance. It looks great and we have had many compliments on it. Several years ago we also purchased a whirlpool range and it has worked perfect and we expect many years of trouble free use from both appliances.
January 14, 2014